Pine Labs Appoints Jayaram Karthik as COO to Boost Global Operations

30 SEC SUMMARY

In 2026, Pine Labs, a leading fintech platform, appointed Jayaram Karthik as its COO to strengthen operational capabilities and support international growth. Karthik brings over 25 years of experience from top firms like Razorpay, American Express, and Amazon.

TABLE OF CONTENTS

1. Introduction
2. About Pine Labs
3. Jayaram Karthik’s Background
4. Pine Labs’ Growth and Expansion
5. Key Highlights
6. Pine Labs’ Future Plans
7. FAQs
8. Conclusion
9. Call-to-Action

Introduction

Pine Labs, a prominent fintech company, has made a significant leadership change by appointing Jayaram Karthik as its Chief Operating Officer (COO) in 2026. This strategic move aims to bolster Pine Labs’ operational infrastructure and standardize merchant journeys across its global footprint.

About Pine Labs

Founded in 1998 and headquartered in Noida, Pine Labs is a leading fintech platform that has been instrumental in shaping the digital payments landscape in India. With a robust team led by CEO Lokvir Kapoor, the company has reported impressive financials, including a 19% YoY revenue growth in FY26, reaching ₹2,711 Cr, and a net profit of ₹113 Cr.

Jayaram Karthik’s Background

Jayaram Karthik brings over 25 years of experience in operations, risk, analytics, and technology. His leadership roles at renowned companies such as Razorpay, American Express, Citibank, Amazon, and Tata Play have equipped him with a wealth of knowledge and expertise. At Razorpay, Karthik served as the SVP of business operations for over half a decade, driving significant operational improvements.

Pine Labs’ Growth and Expansion

Pine Labs has been on an aggressive growth trajectory, expanding its international presence across more than 20 countries. The company’s international business has grown at a 44% CAGR over the past three years, contributing around 15% of its revenue in FY26. In FY26, Pine Labs reported a revenue of ₹2,711 Cr, with an adjusted EBITDA of ₹559 Cr, and a net profit of ₹113 Cr.

Key Highlights

• Pine Labs appoints Jayaram Karthik as COO to enhance global operations.
• Karthik brings over 25 years of experience from top firms like Razorpay and Amazon.
• Pine Labs’ international business grew at a 44% CAGR over the past three years.
• The company reported a net profit of ₹113 Cr in FY26, up from a loss of ₹145 Cr in FY25.

Pine Labs’ Future Plans

Pine Labs is looking to embed AI across both its internal operations and customer-facing products. The company invested around ₹24 Cr in AI and R&D initiatives in FY26, including ₹20 Cr towards AI capabilities, technology infrastructure, and process automation, and another ₹4 Cr on technologies such as MCP and RAG. These investments have helped cut software testing cycle times by more than 95%, while Pine Labs estimates a 25% improvement in developer productivity and an 80% reduction in initial incident analysis time.

FAQs

What is Pine Labs’ current revenue?

Pine Labs reported a revenue of ₹2,711 Cr in FY26, up 19% year-on-year.

What role does Jayaram Karthik play at Pine Labs?

Jayaram Karthik has been appointed as the COO of Pine Labs to oversee operations and merchant experience across India and international markets.

What are Pine Labs’ international growth metrics?

Pine Labs’ international business has grown at a 44% CAGR over the past three years and contributed around 15% of its revenue in FY26.

Conclusion

Pine Labs’ appointment of Jayaram Karthik as COO signifies a strategic move to enhance operational capabilities and support its global expansion. With Karthik’s extensive experience and Pine Labs’ robust growth trajectory, the company is well-positioned to drive future success and innovation in the fintech sector.

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